Billing Terms and Conditions

Roalean Payment Policy

1. Accepted Payment Methods

At Roalean, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express
• Afterpay (where applicable)
• Apple Pay & Google Pay
• Bank Transfers (for bulk orders – contact us for details)

All payments are processed in Australian Dollar (AUD).

2. Payment Processing

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on the Roalean are in Australian Dollar (AUD).
• Prices are subject to change without notice.
• Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

• Roalean uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
• We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Refunds and Returns Policy.
• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at contact@roalean.com

6. Fraud Prevention

• The Roalean reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high-value transactions.

7. Contact Us

Business Name: Roalean
Address:
Email: contact@roalean.com
Phone:
Customer Service: Monday to Friday - 9:00 AM – 5:00 PM (GMT+10)

Our customer support team usually replies within 12 hours.

Thank you for shopping at Roalean!